Palace Hotel - Lucerne

Haldenstrasse 10, Lucerne, Switzerland, 6002  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Palace Hotel - Lucerne

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Fishing

Canoeing

Cycling

Hiking

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Reflex massage

Steam bath

 Breakfast

In-room breakfast

Continental breakfast

Overview

Palace Luzern is a five-star property, set in the heart of the city, that celebrated its centenary several years ago. The hotel's interior combines the traditions of the past with the innovative details that correspond its high rank.

The guest rooms at Palace Luzern offer superior design, expensive fabrics and the latest amenities accompanied by stunning views of Lake Lucerne to suit both leisure and business travelers.

Dining options at the hotel are represented by two restaurants, serving Mediterranean and international dishes, and a bar, where guests can enjoy their favorite drink in intimate atmosphere.

Businessmen will find the venue fully-equipped for holding conferences and other special events, while holiday-makers can visit the on-site Palace Spa, providing various beauty treatments and other procedures as well as a fitness center.

Number of rooms:   237.

Rooms

The hotel features various types of rooms from standard rooms to suites, all of which are tastefully appointed and decorated with quality materials and warm colors. Picturesque views of Lake Lucerne are available in most rooms to make for the comfortable stay and relax. Guests might appreciate the inspiring architecture of Junior Suites, chic drawing rooms in Corner Suites, exclusive interior of the Suite of Arts and supreme luxury of the Palace Suite.

Dining options

A rich breakfast buffet is served in the on-site Restaurant Les Artistes or may be delivered right to the apartments. Besides the venue also offers light international specialties either inside or on the summer terrace. Mediterranean cuisine is served in another hotel's restaurant Jasper, known for its 16 GaultMillau points and one Michelin star. This restaurant also provides its visitors with an opportunity to enjoy their dinner on the terrace with marvelous views of Lake Lucerne and the Alps beyond it. The Palace Bar can boast its wide variety of drinks and snacks that are served in calm surroundings, so that you will forget about time, listening to relaxing piano music.

The hotel offers a buffet breakfast at the price of CHF 40 per person per night. 

Services

The 13 air-conditioned functional rooms with a capacity up to 350 participants will come in handy for business guests of the hotel. They are all decorated with fine stucco works, designed with Jugendstil furniture and provide the following facilities: high-speed Internet and wireless LAN connection, computers, printers, an integrated giant screen and interpreting booths.

Leisure

At leisure guests can make use of 800sqm Palace Spa by ESPA, offering relaxing massages and body treatments for visitors. Life Fitness is a fitness area, which is open to all guests, who want to keep fit or relieve stress. In summer they can use a swimming poll set close to the hotel or swim in Lake Lucerne and sunbathe on the loungers that are reserved specially for hotel's guests. Nine golf courses are also located nearby.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • 24-hour security
  • Free safe at reception
  • Smoke detectors
  • Multilingual staff
  • Pets allowed for a fee
  • Lobby
  • Florist/Flower shop
  • Gift/Newsstand
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • private parking is possible on site at CHF 35 per day.

Sports & Fitness

  • Canoeing
  • Skiing
  • Motor board
  • Cycling
  • Hiking
  • Tennis court
  • Golf course
  • Fitness center
  • Fishing

Services

  • Airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Pet amenities available
  • Bank service
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Half board
  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's menu

Leisure facilities

  • Casino
  • Animation
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Sun terrace
  • Library
  • Reflex massage

Room view

  • City view
  • Lake view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Balcony
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Mirror

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Lighted makeup mirror
  • Bathroom telephone

Bedroom

  • Goose feather pillows

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Hi-Fi
  • Direct dial telephone
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 16 may stay at the price of CHF 50 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Palace Hotel - Lucerne Lucerne location
Show big map »

Hotel Address:

Haldenstrasse 10, Lucerne, Switzerland, 6002

Get directions
City Center
  • Lucerne
    2300 ft
Airports
Train Stations
  • Lucerne Station
    3300 ft
  • Train Stations
    400 ft
  • Bus stop
    1400 ft
Restaurants
  • Jasper (cuisine: Mediterranean)
    100 ft
  • SCALA RESTAURANT - Art Deco Hotel Montana (cuisine: Italian, European, International)
    400 ft
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  12 pm
  • Number of rooms:
    237

Hotel Awards

SwissHOTEL AWARDSRecommendedLucernePalace

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Switzerland

Use Badge

Rooms and availability

The hotel features various types of rooms from standard rooms to suites, all of which are tastefully appointed and decorated with quality materials and warm colors. Picturesque views of Lake Lucerne are available in most rooms to make for the comfortable stay and relax. Guests might appreciate the inspiring architecture of Junior Suites, chic drawing rooms in Corner Suites, exclusive interior of the Suite of Arts and supreme luxury of the Palace Suite.

Palace Twin Room
Twin Room
Bed type: 2 Single beds or Double Bed or Double or Twin beds
Size: 325 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Double room

Room facilities
    Standard Triple Room
    Bed type: Triple
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    — Less information+ More information

    Triple Room One Bedroom Suite

    Room facilities
      Two-Bedroom Triple Room
      Bed type: Triple
      Check Prices
      • Free Wi-Fi
      — Less information+ More information

      Triple Room Two Bedroom Suite

      Room facilities
        Palace Corner Triple RoomPalace Corner Triple RoomPalace Corner Triple Room
        Corner Triple Room
        Bed type: Triple
        Size: 560 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Triple room

        Room facilities
          Palace One-Bedroom Suite
          One-Bedroom Suite
          Bed type: Double Bed or 2 Single beds or Triple
          Size: 1350 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Twin Room One Bedroom Suite (Without Breakfast)

          Room facilities
            Palace Palace Suite
            Palace Suite
            Bed type: Double Bed or 2 Single beds or Twin beds
            Size: 865 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information

            Twin Room Two Bedroom Suite

            Room facilities
              Corner Suite
              Bed type: Double Bed or King Size bed or Triple
              Size: 560 sq. feet
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Shower
              • — Less information+ More information
              Room facilities
                Palace Junior Suite
                Junior Suite
                Bed type: Double Bed or 2 Single beds or Twin beds
                Size: 455 sq. feet
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Shower
                • — Less information+ More information

                Twin Room (Junior Suite Lake View)

                Room facilities
                  Palace Junior Triple RoomPalace Junior Triple RoomPalace Junior Triple Room
                  Junior Triple Room
                  Bed type: Triple
                  Size: 435 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information

                  Triple Room (Junior Suite Lake View)

                  Room facilities
                    Family Room
                    Bed type: King Size bed or Double Bed
                    Size: 540 sq. feet
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Shower
                    • — Less information+ More information

                    This family room features air conditioning. A free minibar is available, as well.

                    Room facilities
                      Palace Superior Double Room Guest roomPalace Superior Double Room Double Room Lake ViewPalace Superior Double Room
                      Superior Double Room
                      Bed type: Double Bed
                      Size: 380 sq. feet
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      • Shower
                      • — Less information+ More information
                      Room facilities
                        Palace Deluxe Twin Room
                        Deluxe Twin Room
                        Bed type: 2 Single beds or Twin beds or Double Bed
                        Size: 345 sq. feet
                        Check Prices
                        • Free Wi-Fi
                        • Air conditioning
                        • Shower
                        • — Less information+ More information
                        Room facilities
                          Palace Spacious Corner SuitePalace Spacious Corner Suite
                          Spacious Corner Suite
                          Size: 560 sq. feet
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information

                          This more spacious suite comes with a separate living room with a sofa bed and 2 bathrooms. It features views of the lake. A free minibar is available, as well.

                          Room facilities
                            Palace Luxury Double Room
                            Luxury Double Room
                            Bed type: Double Bed
                            Size: 325 sq. feet
                            Check Prices
                            • Air conditioning
                            • Shower
                            — Less information+ More information

                            Spacious rooms featuring luxurious fabrics, period pieces of furniture and panoramic views of Lake Lucerne and the Alps. A free minibar is available, as well. Please note that extra beds are not available in this room type.

                            Room facilities

                              How to reach hotel

                              hotel Palace Hotel - Lucerne Lucerne location
                              Show big map »

                              Hotel Address:

                              Haldenstrasse 10, Lucerne, Switzerland, 6002

                              Get directions
                              City Center
                              • Lucerne
                                2300 ft
                              Airports
                              Train Stations
                              • Lucerne Station
                                3300 ft
                              • Train Stations
                                400 ft
                              • Bus stop
                                1400 ft
                              Restaurants
                              • Jasper (cuisine: Mediterranean)
                                100 ft
                              • SCALA RESTAURANT - Art Deco Hotel Montana (cuisine: Italian, European, International)
                                400 ft
                              Hotel information
                              • Check-In:
                                from  12 pm
                              • Check-Out:
                                until  12 pm
                              • Number of rooms:
                                237

                              Hotel Awards

                              SwissHOTEL AWARDSRecommendedLucernePalace

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in Switzerland

                              Use Badge

                              Palace Location

                              Legend
                              • Current hotel
                              • Hotels nearby
                              • Other hotels
                              • Airports
                              • Underground stations
                              • Train stations
                              • Parks
                              • Tourist attractions
                              • Museums
                              • Convention centers
                              • Stadiums
                              • Food and meals
                              • General

                              Hover above the icons to see hotel photo and details.

                              Click the hotel to go to the main hotel page.

                              Route Planner
                              Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                              What's nearby

                              What's nearby.

                              Palace Luzern is within walking distance from its main sites of attraction. Lake Lucerne is almost on the doorstep of the hotel and besides you can visit the old part of the city, its medieval bridges and towers and main cultural landmarks. More than 80 festivals are held in Lucerne annually, so you've got a great chance to get to some of them, when you stay at the hotel. The wide range of shopping malls and boutiques available in close proximity of the property won't let you get bored. And of course you can take a day trip to other popular destinations in Switzerland, namely its biggest cities Bern, Zurich or Basel. Tour desk at the hotel will help you to implement such wish.

                              Tourist attractions

                              • Galerie 64 - 2.2 mi
                              • Galerie der Gemeinde Emmen - 2.5 mi
                              • Berg Pilatus - 2.5 mi
                              • Blue Point Art Gallery - 2.9 mi

                              Popular areas

                              • City Center - 2000 ft

                              Places of interest

                              • Kapellbrücke - 3300 ft
                              • Stiftung Kunstkeller Kriens - 2.4 mi
                              • Gemeindeverwaltung - 2.4 mi

                              Train stations

                              • Lucerne Station - 3000 ft

                              Convention centers

                              • Messe Luzern - 2.2 mi

                              Amusement

                              • Scala Kino - 2.4 mi
                              • Kino Broadway - 2.4 mi
                              • Bowling Universum 2 GmbH - 2.4 mi
                              • Bowling-Center Littau-Luzern - 2.4 mi
                              • Pink Billino - 2.5 mi
                              • Billard Club National Littau - 2.9 mi

                              Museums

                              • Swiss Museum of Transport - 4000 ft
                              • Museum im Bellpark - 2.2 mi

                              Marina

                              • Lake Luzern - 3000 ft

                              Local Attractions

                              • Richard Wagner Museum - 1.0 mi
                                Richard Wagner Weg 27, Lucerne
                              • Glasi Hergiswil - 5.1 mi
                                Seestrasse 12, Hergiswil
                              • Mount Pilatus - 1.3 mi
                                PILATUS-BAHNEN AG Schlossweg 1, Lucerne

                              Near the hotelNear the hotel

                              • Hofkirche - 1600 ft
                                LucerneSwitzerland
                              • Modern Art Museum - 2600 ft
                                Europaplatz 1, Lucerne
                              • Lake Luzern - 3300 ft
                                LucerneSwitzerland
                              • Mt. Rigi - 3300 ft
                                LucerneSwitzerland
                              • Lucerne Culture and Convention Centre (Kultur und Kongresszentrum Luzern) - 2500 ft
                                Europaplatz 1, Lucerne
                              • Glacier Garden (Gletschergarten) - 2700 ft
                                Denkmalstrasse 4, Lucerne
                              • Chapel Bridge (Kapellbrucke) - 3200 ft
                                City Center, Lucerne

                              Restaurants Nearby

                              • Jasper - 100 ft

                                Address: Palace Luzern
                                Phone: +41 (0)41 416 10 37

                                72% likes this, based on 49 reviews
                                Cuisine: Mediterranean

                              • Olivo - 700 ft

                                Address: Haldenstrasse 6
                                Phone: 00 41 41 418 56 56

                                74% likes this, based on 36 reviews
                                Cuisine: Mediterranean
                                Price Range: USD 29 - USD 110

                              • Masala - 900 ft

                                Address: 55 Haldenstrasse
                                Phone: 041 240 12 64

                                57% likes this, based on 27 reviews

                              • SCALA RESTAURANT - Art Deco Hotel Montana - 400 ft

                                Address: Adligenswilerstrasse 22
                                Phone: +41 41 417 35 41

                                81% likes this, based on 188 reviews
                                Cuisine: Italian, European, International, Diner
                                Price Range: USD 40 - USD 62

                              • Restaurant 1871 - 900 ft

                                Address: im Grand Hotel National
                                Phone: +41 (0)41 422 18 71

                                62% likes this, based on 36 reviews

                              Getting there.

                              Getting around.

                              There is no airport available in the city, but if you prefer to travel by plane, you can get to Zurich Airport and then take a train to Lucerne railway station, which is five minutes' walk away from the hotel.

                              If you arrive by car, you should follow the direction Bern/Basel/St. Gallen/Luzern from Zurich, then take exit Zurich-West. Follow the signs towards Lucerne, take the exit Zentrum/Kussnacht a. R, turn left into Pilatusstrasse. Thus you will get into Haldenstrasse and directly to the Palace Luzern.

                              The hotel provides a multi-story car parking for all guests, who come here by car, for fee.

                              Hotel information
                              • Check-In:
                                from  12 pm
                              • Check-Out:
                                until  12 pm
                              • Number of rooms:
                                237

                              Hotel Awards

                              SwissHOTEL AWARDSRecommendedLucernePalace

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in Switzerland

                              Use Badge

                              Hotels nearby
                              Luzernerhof Hotel
                              4 stars
                              0.6km
                              Hotel Stanserhof
                              3 stars
                              12km
                              Swisshotel Zug
                              3 stars
                              19km
                              Cities nearby
                              • Hergiswil hotels - 7km
                              • Burgenstock hotels - 8km
                              • Kastanienbaum hotels - 5km
                              • Stans hotels - 10km
                              • Weggis hotels - 9km
                              • Rothenburg hotels - 6km
                              • Merlischachen hotels - 7km
                              • Emmenbrucke hotels - 4km
                              • Kriens hotels - 3km
                              • Perlen hotels - 8km

                              Palace Reviews

                              Guest reviews are submitted by our customers after their stay at Palace

                              Individual guest reviews

                              • Family with children
                                6.2

                                Excellent location in the heart of Luzern.

                                There was no air conditioning in our room. It was over 90 degrees. There was only a small fan. The one window had no screens so there was a problem with bugs. This is not what I would expect from a five star luxury hotel.

                              • Family with children
                                5.8

                                Location is very good by the lake with good view of the lake and not far from the city cntr or the lake.Good spa fclty.The concierge staff are good and prof.

                                The rooms are too small and no airconditioning with small insects coming inside if you open the window.Also Reception staff are not very organised and really could make one hate the hotel by creating small problems which could be easely solved for family with kids needing things like add. Role-away beds etc.They have bigger rooms in the same cat. But could give u small one.Overall recepition staff are dry and could turn you off from the first day

                              • Single
                                10.0

                                Superb hotel with marvelous location with beautiful lake and mountain views.

                              • Family with children
                                7.4

                                Just great

                                Rooms a bit old, needs refreshing.

                              How to reach hotel

                              hotel Palace Hotel - Lucerne Lucerne location
                              Show big map »

                              Hotel Address:

                              Haldenstrasse 10, Lucerne, Switzerland, 6002

                              Get directions
                              City Center
                              • Lucerne
                                2300 ft
                              Airports
                              Train Stations
                              • Lucerne Station
                                3300 ft
                              • Train Stations
                                400 ft
                              • Bus stop
                                1400 ft
                              Restaurants
                              • Jasper (cuisine: Mediterranean)
                                100 ft
                              • SCALA RESTAURANT - Art Deco Hotel Montana (cuisine: Italian, European, International)
                                400 ft
                              Hotel information
                              • Check-In:
                                from  12 pm
                              • Check-Out:
                                until  12 pm
                              • Number of rooms:
                                237

                              Hotel Awards

                              SwissHOTEL AWARDSRecommendedLucernePalace

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in Switzerland

                              Use Badge